Joanne's Jewels 

Store Policies

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Returns

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• Please contact me within seven days of receipt of the item to discuss exchanges and/or to receive return instructions.

• Customer is responsible for return shipping and insurance.

• Returns of pieces costing less than $50.00 will be issued a full cash refund, excluding original shipping charges.

• Returns of pieces costing $50.00 or more will be issued a store credit, excluding original shipping charges.

Cancellations 

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• Please contact me within 12 hours of order placement to cancel an order.

• Usually ships within 3 - 5 business days

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Shipping Rates

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• $5 Flat rate USPS Shipping in the Continental USA.  No International shipping; no shipping to Alaska or Hawaii.